At www.avmall.pk, we want you to be delighted every time you shop with us. You can always return the items If delivered product is defective, damaged or incomplete at the time of delivery or the item is faulty or does not match with the original specifications or is found to be not the same as you had actually ordered.

Please know that you must provide us a written record of the reason for return or exchange within 24 hours of receiving the item. Any item cannot be exchanged or returned due to customer’s change of interest or choice. Returning Items which have any paint marks, scratches, emit, body odor or perfume scents, have any kind of marks, damages or water stains will not be accepted for returns or exchanges.

Please note that the prices are Inclusive of all applicable taxes and the product must be unused, packed and without any flaws and must be returned with the price label attached along with the purchase invoice. There is no refund for shipping and handling charges. Contact our customer service center by emailing us the images of the defected product at [email protected] or calling us at +92-21-34396613-4 or WhatsApp on 03023444765.